✉️ francisco.ferraioli@polimi.it
Research Fellow in Political Science. He obtained his Ph.D. in Political Science from the Universitat Autònoma de Barcelona. His research centers on the performance of public services and public administration. Combining insights from behavioral psychology and sociology, he explores how administrative designs and actions influence citizen experiences and policy outcomes. He has been involved in various research groups in public administration and political science and has published in international academic journals. His work predominantly employs a quantitative methodological approach.